Website / ECommerce
Miss Maud Group serves Australians throughout their cafes, catering business, hotel, restaurant, and bakehouse. Miss Maud has a rich 50 year history with 18 stores across Western Australia. In 2018, both the E-commerce website and in store application for Miss Maud had poor usability, were visually dated, not fully functional on mobile, and neither were suitably integrated with their back of house (BOH) ordering and inventory system. Proposed new products and attributes could not be rolled out due to system and UI restrictions. Another significant feature of the old systems is that they were slow. Very slow.
Alyka redeveloped both the website (Kentico Full E-commerce Website) and the iPad InStore Ordering Application (Web App) and integrated both systems with Miss Maud’s legacy Back of House POS system. The new E-commerce site and ordering app is lightning fast, extremely user friendly and completely integrated with their POS system. Services included:
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The project was such a success that we received the Global Kentico Site of the Year award for Best Customer Success. We were the only Australian company to ever win the award. Since launching the applications, outcomes included:
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