eCommerce Websites

Are you missing out on sales because of an underperforming online store? If your business is powered by an eCommerce platform, it’s crucial that the capabilities of your website are optimised for selling. Just creating a website and hoping people will come isn’t enough, especially if the user experience is poor. At ALYKA, we have the skills and expertise to help you get the most out of your eCommerce platform. We’ll work with you to understand your needs and goals so we can build a digital experience that’s tailored to your customers.

Custom eCommerce site development

Are you ready for an eCommerce platform that ticks all the boxes? Our website developers are here to help. We’ll make sure your new site is optimised for your products and customers and aligns with your business goals.

Expert UX/UI design for eCommerce website

When it comes to selling products online, a well-designed user interface (UI) and user experience (UX) can make all the difference. Our team of expert eCommerce website designers specialise in crafting intuitive and visually appealing online experiences that drive sales and customer satisfaction.

eCommerce support

Your site is finished - what’s next? We offer a number of support options to help you get the most out of your new eCommerce platform. Whether you have ongoing website goals that you need help accomplishing or simply want as-needed, help-desk style support, we’ve got a package that’s right for you.

Drive sales with eCommerce

An eCommerce website is more than just an online storefront; it's a powerful tool to drive sales and growth. By providing a seamless, accessible and secure shopping experience that showcases your products effectively, your eCommerce website can significantly boost your revenue. Our team of experts will work closely with you to design and develop a website that not only looks great but also converts visitors into customers.

Talk to our team Learn about accessibility

eCommerce website support

Once your eCommerce site is live, we provide a number of support options to help you get the most out of it. Our Support Retainer involves help-desk-style support to assist you on a query-by-query basis. There’s also our Success Retainer, where you’ll be assigned a dedicated strategic account manager to help you proactively optimise your new system.

Website support Get in touch

Want to make it easier for customers to buy your product?

When a website is outdated or not fit for purpose, customers have a hard time engaging with it. With a fresh, new eCommerce site, you can create an unrivalled online experience for your users that will keep them coming back.

Let’s Talk eCommerce

What we offer as an eCommerce design agency

Responsive design

We prioritise responsive design so your users get the same great experience no matter what device they use.

Easy to maintain

We build sites that are easy for you to maintain, ensuring you and your team can update your content as needed.

User-friendly

We design eCommerce websites to be accessible, intuitive and easy for all users to engage with.

Our eCommerce website technology partners

Meet Our Team

Tenille enjoys nurturing the heart of a website project, scoping and putting the solutions together, nailing the concept and watching the vision come to life. Tenille's leadership skills ensure the success of large-scale web development projects.

Tenille Evans

Head of Web Projects

Chris has amassed a wealth of experience servicing our international clients. He excels at project planning, resource allocation, and risk management and efficiently communicates across ALYKA's teams to bring our client's visions to life.

Chris Yap

Senior Project Manager

Clare has over 13 years of experience in web design and development with over 5 years as a project manager. She leverages this skillset to deliver exceptional results to our clients and to expertly oversee projects from kick-off to launch.

Clare Baker

Senior Project Manager

eCommerce website development process

Step 1: Discovery

At the start of any eCommerce site design project, we’ll meet with you for a kick-off to discuss your goals for your new site and any preferences you have. During this meeting, we’ll confirm the scope of work to be completed and the project deliverables. This will then inform our recommendation of a CMS platform that best aligns with your needs.

Step 2: Requirements

Website requirements provide a blueprint for how your eCommerce website will be designed and built. Your project manager will prepare the requirements document based on your discussions. The document will detail every template and module your site will use and will guide the whole project. We’ll then create 2.2 AA accessible User Experience wireframes that show you the layout of pages on your new site. These will be prototyped so you can navigate through the structure of your eCommerce website design and identify any critical user journey issues.

Step 3: Design

Conversions are at the forefront of all of our design decisions. We will work with you to understand your preferences for your eCommerce website’s look and feel. We’ll then create a design that aligns with these preferences and meets accessibility requirements. Once approved, the design will be applied to the wireframes so you can see how your eCommerce site will look.

Step 4: Development

The requirements and the approved design are then given to the development team to build the site. Once the site is built, our expert testing team will complete technical, functional and device testing to ensure it’s top shelf on all platforms. You’ll then receive training to populate content and also have the opportunity to test the site. When you’re happy with it, the site will be ready to go live.

Frequently asked questions

What sets an eCommerce website design apart from other sites?

There are a number of unique factors that need to be taken into consideration when it comes to web design and eCommerce:

Business model evaluation: You need to understand which category your business model falls into, e.g. B2C or B2B (or a combination), and then strategise around the chosen model.
Product prioritisation: You may or may not want to list all your current products for sale. In most instances, it is prudent to prioritise your product listings to avoid site launch delays and allow for valuable live market feedback.
Inventory management: You need to determine the best inventory management strategy. This involves auditing your current inventory systems, workflow processes and then working out how to integrate this into your e-commerce solution seamlessly.
Strategic alignment: Ensure that your eCommerce strategy is in line with your digital marketing strategy.

What are the essential elements of an effective eCommerce website?

Generally speaking, these elements will ensure your customers have a satisfying shopping experience:

Mobile-responsive design: This means that users can easily access your site, no matter what device they’re using.
Search functionality: This makes it easy for customers to find specific products.
Wishlists and saved carts: This keeps potential customers engaged until they’re ready to convert.
Product reviews and ratings: This signals to customers that you’re transparent about your product’s quality, helping them make more informed decisions.
Secure payment: This ensures customers have a safe and secure purchasing experience.

How can I ensure my eCommerce platform is safe and secure?

Security is particularly important for eCommerce sites because you’re dealing with sensitive customer data and are vulnerable to fraudulent purchase attempts.

To help mitigate these risks, make sure you undertake the following security measures:

SSL certificates for encryption
Strong passwords
Regular security updates
Data backups
Payment gateway security

What our eCommerce web design clients are saying

Once the wonderful day arrived and we launched our new website, I'm pleased to say we showed a 25% increase in our sales for the same time period from the previous year, and we've now settled down on achieving an average monthly once a month gross of 20%. And I think it is just the beginning.

Miss Maud Founder

eCommerce website projects we’ve worked on

Miss Maud

Preserving tradition with digital transformation

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Airefrig

A customised e-commerce solution with technical integrations

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Ready to build your new eCommerce site?

As a leading Perth eCommerce development agency, our team are fully equipped to bring your new site to life. No matter what stage you’re at in your website journey, we’re here to help.

Talk to our team