HubSpot Training and Support

Going live is just the start of your HubSpot journey. Our HubSpot training and support packages help your team build confidence, work more efficiently, and keep getting more from your portal beyond the initial onboarding.

Onboarded, but still have questions?

Even the most experienced HubSpot users hit a wall sometimes. A workflow that needs tweaking, a new feature you want to configure, a new starter who needs to get up to speed. Our HubSpot training and support services give your team a partner to turn to, so small questions don't turn into big problems.

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Why ongoing HubSpot support matters

HubSpot is built to grow with your business, but that only happens if your team keeps using it well. Without support, portals drift out of date, workflows stop matching how the business actually works, and teams quietly fall back on old habits. Ongoing training and support keep your investment paying off long after go-live.

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HubSpot support beyond initial onboarding

Great HubSpot support doesn't stop once your portal goes live. We're on hand for training, troubleshooting and ongoing optimisation, whenever your team needs it.

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What our HubSpot support and training covers

Customised to your needs, our HubSpot support can cover:

Ongoing training
Workflow creation, updates and optimisation
Report and dashboard creation and customisation
Data importing and cleansing
Integration support for the tools you rely on
Lead allocation and rotation
Ad hoc query management and troubleshooting

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Support that flexes with your team

No two teams need the same thing from HubSpot support. Perhaps you simply want to know help is there when something comes up. Some teams go further, working proactively with us on a rolling roadmap of enhancements. Wherever you sit, we'll shape our support around you, and adjust it as your needs evolve.

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Why choose ALYKA for HubSpot Support and Training

Your long-term HubSpot partner

We provide ongoing support, optimisation and strategic advice to help you get more from your HubSpot investment.

Accredited HubSpot experts

We're one of only two HubSpot Platinum Solutions Partners in WA, hold the HubSpot Onboarding Accreditation, and earned the Construction Industry Specialist Badge.

Technical skill, strategic thinking

Our specialists pair deep platform know-how with strategic advice, so you get guidance on what to do next, not just how to fix what's in front of you.

Trusted HubSpot Partner

As a HubSpot Platinum Solutions Partner, we have the expertise to deliver successful HubSpot onboarding, implementation and training. Our partner status demonstrates proven experience helping businesses maximise their investment in HubSpot.

Our Construction Industry Specialist badge recognises our experience delivering HubSpot solutions for construction businesses, giving us a deeper understanding of the industry's sales, marketing and customer relationship challenges.

Meet your HubSpot implementation team

Meika specialises in architecting robust marketing, sales and customer service systems to achieve revenue goals. Once designed, Meika implements the architecture within a CRM to bring the concept to life.

Meika Birch

Head of Strategy

Jessica leads complex, multi-hub CRM onboarding and data migrations, helping businesses build strong foundations for growth. She works closely with clients to map and optimise their RevOps processes, using AI-driven problem solving to deliver efficient, scalable solutions.

Jessica Ross

Senior CRM Specialist

Jenn combines creative thinking with CRM expertise to build solutions that support both business growth and customer engagement. She helps clients simplify processes and optimise their CRM, making technology more practical, efficient and easy to use.

Jenn Rogers

Senior CRM Specialist

Mira supports the delivery of tailored HubSpot solutions, helping clients resolve day-to-day CRM challenges and keep their systems running smoothly. She works closely with clients to ensure their CRM is practical, well-structured and set up for growth.

Mira Azhari

Junior CRM Specialist

Frequently asked questions

What's included in HubSpot training and support?

Our support covers everything from ad hoc troubleshooting and query management to workflow updates, reporting, integrations and ongoing training for your team.

How is HubSpot support different from onboarding?

Onboarding gets your portal set up and your team trained from day one. Support and training pick up from there, helping you maintain, optimise and adapt your portal as your business evolves.

Do you offer flexible support if we don't need an ongoing retainer?

Yes. We offer support options to suit different needs, from short-term help to an ongoing retainer with a dedicated account manager.

Can support help us get more out of HubSpot as our business grows?

Absolutely. Our Optimisation and Enhancement support is built around regular planning sessions, so we can proactively identify and implement improvements as your needs change.

Do you provide training for new starters after onboarding?

Yes. We offer ongoing training so new team members can get up to speed and existing users can build on their HubSpot skills.

Can support include reporting, workflows and integrations, not just troubleshooting?

Yes. Our team can help with report and dashboard creation, workflow builds and updates, integrations and data management, alongside day-to-day query support.

Do you provide HubSpot training in Perth?

Yes. We provide practical HubSpot training for marketing teams, helping users confidently manage campaigns, automation, reporting and day-to-day marketing activities.

Can you continue supporting us after implementation?

Absolutely. We provide ongoing HubSpot support, optimisation, automation improvements and digital marketing services to help you continue growing with HubSpot.

Hear from our HubSpot CRM clients

We love ALYKA! Their team have been so flexible and have made it easy for us to hit the ground running with HubSpot. Partnering with them for this project has been invaluable.

Ben Johnson General Manager

ALYKA introduced us to HubSpot, which has been a game changer. HubSpot is very customisable, and with ALYKA’s assistance, we’ve developed a more automated system. Our sales from when we met ALYLKA have quadrupled. The first year they doubled, the second year they quadrupled. We have a more scalable business and we have systems and processes so the business doesn’t rely on any one person, which is where we want it to be.

Mark Lewer Director

HubSpot has been a great move. It's streamlined our lead management process to one place, allowing better follow up processes. It is extremely helpful having email tracking available directly from our emails to ensure communications are available to the whole team and not locked away in someone's inbox.It was great having ALYKA complete the transfer of all our data into the new system as it involved a lot of set up and mapping. Now it's up and running, it allows us to easily see where the data on a report is coming from and quickly update filters to look at different periods of time.

Kelly Evans Office Manager

Our HubSpot clients

BestWest Building

88% revenue increase since onboarding with HubSpot Marketing

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go homes

Building an integrated sales and marketing process with HubSpot CRM

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Ready to make HubSpot work harder for you?

Whether you need occasional help or a dedicated partner for the long run, our HubSpot specialists are ready to support your team to help you get the most out of your HubSpot portal.

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